4Feb

Les Mills

Les Mills provides facilities which enable customers to exercise on their own or with like minded people, with the help of staff to encourage and motivate each person to meet their individual fitness goals.   Les Mills was established in 1968 by a New Zealand Olympian Les Mills. Since then it has been this country’s leading gym and there are now gyms in over 80 countries.   6 million people around the world do a Les Mills fitness class every week, in more than 14,000 gyms New Zealand has 10 clubs and 250 personal trainers Les Mills gyms are home […]

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By Lucie / February 4, 2014 / Case Studies / No Comments
4Feb

Meningococcal C Advisory program

Manaia Health is the Primary Health Organisation (PHO) which funds and co-ordinates services, provides resources and expertise for providers and delivers some specialised primary healthcare services including the Meningococcal C Advisory program. The PHO also works closely with a number of other health, social services, iwi, sport, housing, education and local community organisations and the local territorial authority, to improve the overall health and wellbeing of our enrolled population. While many of its services are directed towards individuals and illness, it is also focused on issues which impact on the wellness of specific groups and communities within our enrolled population […]

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By Lucie / February 4, 2014 / Case Studies / No Comments
13Dec

Chrisco

At Phone Plus we pride ourselves on our flexible and innovative approach to delivery of Contact Centre solutions for our various clients. Since 2004 we have provided continuous improvement and flexibility in our rostering to ensure over time the closest match with Chrisco’s call volumes. This has enabled Chrisco to manage their leave liability and resourcing constraints especially during periods of peak and seasonal demand thus providing continuity of service to their customers. We have included Chrisco’s case study to reflect Phone Plus’ commitment to service provisioning in order to maximise the customers experience and to continually meet service levels. CHRISCO HAMPERS LIMITED Chrisco was established in 1977 […]

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By Lucie / December 13, 2013 / Case Studies / No Comments